Returns & Exchanges

At Outdoor Research, we stand by the quality of our gear and offer a 60-day return window for all items in original condition. If your equipment doesn't meet your expectations for fit or function, we provide a streamlined process to get you back on the trail.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Generate and print a prepaid shipping label directly from the portal; a small return shipping fee will be deducted from your final refund.

• 3.
  Pack Your Gear

  Securely pack the items in their original packaging with all tags attached, ensuring the return slip is included inside the box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; refunds are typically processed within 7-10 business days of receipt.